Last updated: 7 of April 2027

This Privacy Policy explains how Monteiro Fabrics ("we", "our", "us") collects, uses, discloses, and protects your personal data when you use our website www.monteirofabrics.com (the "Site") and our related services (the "Services"). This policy is compliant with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and other applicable data protection laws in Portugal and the European Union.

Please read this policy carefully. By using our Site or Services, you agree to the practices described herein.

1. Who We Are

Monteiro Fabrics is a manufacturer of coated fabrics based in Portugal, with registered office at Estrada da Circunvalação 9020, Porto, 4250-140, Portugal. We are the controller of the personal data collected via the Site unless otherwise stated.

2. Personal Data We Collect

We may collect the following categories of personal data from you, depending on how you interact with us:

a) Data You Provide Directly

• Name, address, email, phone number

• Billing and shipping information

• Account credentials (username, password)

• Any information provided through forms or support inquiries

b) Data We Collect Automatically

• IP address, browser type, device information

• Website usage and interaction data (e.g., page views, clicks)

• Cookies and similar tracking technologies

c) Data from Third Parties

• Order and transaction information from Shopify

• Payment data from our payment processors

• Analytics from advertising and tracking partners

3. Why We Process Your Personal Data

We process your personal data for the following lawful purposes:

• To fulfil our contract (e.g., process orders, deliver goods)

• To comply with legal obligations

• Based on our legitimate interests, including:

  • Marketing and communication

  • Security and fraud prevention

  • Service improvement

• With your consent, where required

4. Cookies and Tracking Technologies

Our Site uses cookies to enhance user experience, perform analytics, and enable marketing. For more information on the cookies used, including those by Shopify, visit: Shopify Cookie Policy

You can manage cookie preferences through your browser settings. Please note, disabling cookies may affect functionality.

5. Sharing Your Data

We may share your personal data with:

• Vendors and service providers (e.g., payment processors, couriers, IT support)

• Marketing and advertising partners, with your consent

• Public authorities, if required by law

• Affiliates, as part of internal operations

• In case of corporate transactions (e.g., mergers, acquisitions)

We do not sell your data.

6. International Data Transfers

As we use global service providers (e.g., Shopify), your data may be transferred outside the EU. In such cases, we ensure appropriate safeguards, such as Standard Contractual Clauses, are in place to protect your personal data.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, including for legal, accounting, or reporting requirements.

8. Your Rights Under the GDPR

You may exercise the following rights:

• Right to access

• Right to rectification

• Right to erasure

• Right to restriction of processing

• Right to data portability

• Right to object to processing

• Right to withdraw consent (where applicable)

• Right to lodge a complaint with the CNPD (Portuguese Data Protection Authority)

You can exercise your rights by contacting us at:
📧marketing@monteirofabrics. com
📍 Estrada da Circunvalação 9020, Porto, 4250-140, Portugal

9. Children's Privacy

Our Site is not intended for use by children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with data, please contact us so we can delete it.

10. Security Measures

We implement appropriate technical and organizational measures to protect your personal data. However, no system is completely secure, and we encourage caution when transmitting data online.

11. Changes to This Policy

We may update this Privacy Policy periodically. Any significant changes will be communicated on our Site. Please refer to the “Last updated” date to see the latest version.